Inviting Parents and Players to the Hub

The Parent & Player Hub gives families a free login to see fixtures, training times and team news — and it cuts down the messages you have to send by hand. It's on by default for every team, so all you need to do is choose who gets invited.

What you'll learn

That the Hub is on by default — you only need to send invites

How to send an invite to a parent or a player aged 16+

How to manage pending invites and connected members

How to remove a parent or player's access if an invite went to the wrong email

What families can see once they've joined

How to switch the Hub off, if you ever want to

Quick Steps

Go to Team Management* — Open your team, then select the *Player Hub tab. The Hub is already switched on, so you can go straight to sending invites.

Open Send an invite* — Choose the invite type: **Parent / Guardian** or *Player (16 or over).

Enter their details — Add the family or player's email, first name and last name, then link one or more players. Parents can be linked to more than one child; a player invite links to exactly one player.

Confirm age for player invites — For a Player invite you must tick the box confirming they're 16 or over. Under-16s should always be invited through a parent or guardian instead.

Press Send invite* — The recipient gets an email with the subject "You're invited to {team} on SquadTracker" and a *Set Up My Account button linking to their private claim page.

Managing invites and members

Under Hub members & invites you can see everyone already connected, plus any invites still waiting to be accepted. Each player also shows read-only privacy badges (Stats on/off, Social on/off) — these are controlled entirely by the family, not by you.

Cancel a pending invite* — press the *× next to it. The emailed link stops working straight away.

Resend an invite — just send a new invite to the same email address. The old link is cancelled automatically.

Removing someone's access

Sent an invite to the wrong email, or a family has left the team? Press the ×* next to their name under *Connected and confirm. For a parent this removes their link to your team's players, so they no longer see your team in the Hub. For a player it disconnects their login from their player record.

Only the head coach or team admin can do this. It doesn't delete anyone's account, and it doesn't affect any other teams they may be linked to — so a parent with children at two clubs keeps access to the other one. If you removed the wrong person, simply send them a fresh invite.

What families see

Once connected, parents and players (16+) see fixtures, training times and team news for the players they're linked to — never anyone else's. They can reply to availability, chat with the team, view stats (where families have opted in) and pay any fees you've set up. If you ever want to switch the Hub off for your team, you can do that from the same Player Hub tab.

Invite links expire

Each invite link is single-use and expires after 14 days. If a family misses the window, just find them under pending invites and press Resend.

See also Getting Started with the Hub for what the experience looks like from a parent's side.